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Privacy policy

Your Privacy, Our Priority.

Privacy policy

Last updated: October 21, 2026.

1. Overview

Flobotics values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data. It is applicable to all users of our website and services.

Please note that this policy does not apply to information collected by third parties that Flobotics does not control or manage. If you access other websites via links on our site, please review their privacy policies independently.

For detailed information about our data practices, visit compliance.flobotics.io.

2. Purpose for Collecting Personal Information

We collect personal information to provide and improve our services, to contact you about our offerings, and to ensure compliance with legal obligations. Specifically, we use your information to:

  • Respond to inquiries and requests.
  • Confirm scheduled calls and, when enabled, generate AI-assisted research to help prepare for those calls.
  • Process transactions and deliver services.
  • Improve our website and services based on user feedback.
  • Comply with legal requirements and protect our users’ safety and our business integrity.

3. Types of Personal Information Collected

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.
  • Booking Information: Your name, email address, scheduled call date and time, and company name if you provide it.
  • Professional Information: Public information about your role and company that may be used for AI-assisted call preparation.
  • Technical Information: IP address, browser type, device identifiers.
  • Usage Data: Pages visited on our site, time spent on pages, and navigation paths.
  • Cookies and Tracking Data: Information collected through cookies and similar tracking technologies.

4. Methods of Collection

We collect personal information through:

  • Direct Interaction: When you provide information through forms or surveys on our website.
  • Automated Technologies: Through cookies and similar technologies that track your activity on our website.
  • Third-Party Sources: Information from partners and service providers that enhance our services.

5. Use, Retention & Disposal

  • Use: We use your personal information to deliver services, respond to your inquiries, and improve our offerings.
  • Retention: Personal information is retained only as long as necessary for the purposes for which it was collected or as required by law.
  • Disposal: When no longer needed, personal information is securely disposed of to prevent unauthorized access.

When your tracking choices permit it, we remember campaign tags, referring website domains and landing-page paths for up to 90 days in your browser. Advertising click identifiers are included only when advertising tracking is permitted. After a successful inquiry or booking, we retain this campaign context under its submission or booking identifier on Cloudflare for up to 90 days and attach it to the corresponding record in our Pipedrive CRM. This helps us understand which campaigns lead to inquiries and calls. CRM records follow the retention principles above. Turning off optional tracking clears this campaign history from your browser and prevents it being attached to later submissions.

6. Choice & Consent

You have choices regarding the collection and use of your personal information. You may:

  • Opt-out of Communications: Choose not to receive promotional emails by following the unsubscribe instructions included in such communications.
  • Update Your Cookie Preferences: Use the footer link Do not sell or share my personal information or Cookie settings on our website to change your choices or turn off optional tracking.

Where prior consent is required, optional analytics, advertising and visitor-identification tools remain off until you accept the relevant categories. For visitors identified as being in the United States, these tools may be enabled by default where permitted. The footer link Do not sell or share my personal information opens tracking controls on desktop and mobile, without an automatic popup or floating tab. Visitors outside the United States, or whose region cannot be confirmed, receive our opt-in banner.

You can opt out of optional tracking, including sale or sharing for advertising and visitor identification, by opening the footer link Do not sell or share my personal information and choosing Opt out of tracking or Decline all. The footer link Do not sell or share my personal information also opens these controls for US visitors. Reopen your choices at any time using that footer link or Cookie settings. We honor Global Privacy Control (GPC) by disabling optional tracking, including for visitors who previously accepted it. Essential website and security functions remain available.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you wish to review or update your personal data, please contact us at [email protected].

8. Disclosure to Third Parties

We do not sell personal information for money. Advertising and business visitor-identification technologies may involve a sale or sharing of personal information as those terms are defined by applicable privacy laws. You can opt out using the controls described above.

Our website uses Google Analytics and Ahrefs for visit measurement, Microsoft Clarity for usage analysis, RB2B and Factors for business visitor identification, Google, LinkedIn and Meta for advertising measurement, and MyPopups for website popups. These tools can receive information such as your IP address, device or cookie identifiers, and pages visited. Depending on the provider, they may match this activity with information they already hold about your company or professional identity. CookieScript manages the regional banner and your tracking choices.

We may also share information with:

  • Service Providers: Trusted partners who assist in delivering our services, bound by confidentiality agreements.
  • Legal Compliance: Authorities if required by law or to protect the rights, safety, or property of Flobotics, its users, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of the business assets.

Booking confirmations and AI-assisted call preparation

We use TidyCal to schedule calls. After you book, TidyCal passes your name, email address, and scheduled date and time to our confirmation page, hosted on Cloudflare. The page uses those details to display your booking confirmation. It removes them from the address bar before external scripts run. After we confirm a recent, active booking, we may send a completed-call event to Google Analytics, Google Ads, LinkedIn and Meta, subject to your tracking choices and applicable regional settings. The event uses a booking identifier for duplicate prevention and does not include your name, email address, meeting time or generated research. Session-replay and business visitor-identification tools remain excluded from this page.

When AI-assisted preparation is enabled, our server checks TidyCal for a booking matching your email address. We then send your name, email address, and company name, if provided, to OpenAI to generate a brief shown on the confirmation page. One model uses your email domain and the information you provide; another uses web search to find public professional information about you and your company and suggest processes we could automate. If your email address does not identify a company, the page asks you for its name.

This research is intended to cover professional information, such as your job title, company, industry, and business systems. It is not intended to collect health information or other private personal details. AI-generated information and suggestions may be incomplete or incorrect. You can ask us to correct them at [email protected].

Our website does not save the generated brief to a Flobotics database or CRM. Completed results are kept in your browser's session storage for the current tab. OpenAI processes the submitted information and generated responses under its own data controls; provider retention is separate from this browser storage. OpenAI's standard API controls include retention of abuse-monitoring logs for up to 30 days, subject to exceptions, and stored Responses API data for at least 30 days unless different controls apply. See OpenAI's API data controls for details.

If you prefer to arrange a call without AI-assisted preparation, email [email protected].

9. Security for Privacy

We employ robust security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and secure data storage.

10. Quality and Data Integrity

We rely on you to provide accurate and updated information. If your information changes, please notify us to ensure our records are accurate.

11. Monitoring and Enforcement

We regularly review our privacy practices and compliance with this policy. Any concerns or violations are promptly addressed. If you have any complaints or questions about our privacy practices, contact us at [email protected].

12. Our Service

Flobotics specializes in robotic process automation (RPA) and intelligent automation development and consulting. Our commitment to protecting your privacy reflects our dedication to providing secure and trustworthy services.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. You will be notified of any significant changes via email or a prominent notice on our website.

14. Requests for Deletion

You have the right to request the deletion of your personal information. To exercise this right, please contact us at [email protected]. We will process your request in accordance with applicable laws.

15. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Email: [email protected]

Phone: +1 (910) 518-0124

For more information about the data we collect, visit compliance.flobotics.io.

Thank you for choosing Flobotics!